We’re here to support your recovery and wellbeing. Whether you’d like to book an appointment, ask a question, or learn more about our services, our friendly team is ready to help.
These Terms and Conditions govern your use of the SimpleX Physiotherapy website and services. By accessing our website, booking an appointment, or using our services, you agree to comply with these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
SimpleX Physiotherapy provides physiotherapy assessment, treatment, rehabilitation services, home visits, and related healthcare services. All services are delivered by qualified professionals in accordance with Australian healthcare standards.
Our services are designed to support your recovery, mobility, and overall physical wellbeing.
By booking an appointment, you agree to:
Provide accurate and complete personal information
Attend your scheduled appointment on time
Inform us promptly if you need to cancel or reschedule
We reserve the right to reschedule appointments if necessary due to unforeseen circumstances.
We request at least 24 hours’ notice for appointment cancellations or rescheduling.
Failure to provide adequate notice may result in a cancellation fee. This policy ensures fairness and allows us to accommodate other clients.
Payment is required at the time of service unless otherwise agreed.
We accept approved payment methods, and NDIS participants must ensure their plan covers physiotherapy services.
You are responsible for any fees not covered by third parties such as NDIS or insurance providers.
By receiving physiotherapy services, you consent to assessment and treatment by our physiotherapists.
You agree to provide accurate medical and health information to ensure safe and effective treatment.
SimpleX Physiotherapy is not responsible for complications resulting from incomplete or inaccurate information provided by clients.
You agree to use our website only for lawful purposes. You must not:
Misuse or attempt to disrupt the website
Attempt unauthorised access to systems or data
Use the website in any way that could harm our business or services
We reserve the right to restrict or terminate access if misuse is detected.
While we take all reasonable care to provide safe and effective physiotherapy services, SimpleX Physiotherapy is not liable for:
Injuries resulting from failure to follow professional advice
Outcomes beyond our reasonable control
Temporary interruptions to website or services
All services are provided in accordance with professional standards and Australian regulations.
All website content, including text, graphics, logos, and images, is the property of SimpleX Physiotherapy and must not be copied, reproduced, or used without permission.
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
SimpleX Physiotherapy reserves the right to update these Terms and Conditions at any time. Updates will be posted on this page and take effect immediately.
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of Australian courts.
If you have any questions regarding these Terms and Conditions, please contact:
SimpleX Physiotherapy
Address: 25 Patrobas Loop, Cranbourne East VIC 3977
Phone: 0402 520 458
Email: info@simplexphysio.com.au
